A1 AppliancesService Centre

Terms & Conditions

Last updated: January 2026

1. Service Agreement

By engaging A1, RO Chimney & AC Service Centre for any repair or maintenance service, you agree to these terms and conditions. Our services are subject to availability and technician scheduling.

2. Service Scheduling

Service appointments are scheduled based on availability. While we strive to meet your preferred time slot, actual timing may vary. We will notify you of any significant delays or rescheduling needs.

3. Pricing and Payment

  • All prices are quoted in Indian Rupees (INR)
  • A nominal inspection fee may be charged for diagnosis
  • Final cost will be communicated before work begins
  • Payment is due upon completion of service
  • We accept cash, UPI, cards, and online transfers

4. Warranty

We provide warranty on repairs and parts as follows:

  • Labor warranty: 30 days from service completion
  • Spare parts warranty: As per manufacturer terms
  • Installation warranty: 3 months
  • Warranty does not cover misuse or external damage

5. Customer Responsibilities

  • Provide accurate information about the appliance and issue
  • Ensure access to the appliance and work area
  • Be present or have an authorized representative during service
  • Notify us of any concerns immediately after service

6. Cancellation and Rescheduling

You may cancel or reschedule appointments with at least 2 hours notice. Late cancellations may incur a visit charge.

7. Limitation of Liability

Our liability is limited to the cost of service provided. We are not responsible for pre-existing defects, manufacturing issues, or damage resulting from improper use.

8. Spare Parts

We use genuine spare parts from authorized dealers. Old parts will be shown to you before disposal. Part availability may affect service completion time.

9. AMC Terms

Annual Maintenance Contract terms include scheduled visits, priority service, and discounted repairs. AMC does not cover major parts replacement or issues due to negligence.

10. Contact

For questions about these terms, contact us at +91 88827 10542 or info@a1servicecentre.com

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