Privacy Policy

Last updated: January 2026

Introduction

A1, RO Chimney & AC Service Centre respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

Information We Collect

We collect the following types of information:

Name and contact details (phone number, email address)
Service address and location information
Appliance details and service history
Payment information for completed services
Communication records (calls, messages, emails)

How We Use Your Information

We use your information to:

Provide and schedule repair and maintenance services
Communicate about service appointments and updates
Process payments and maintain service records
Send service reminders and promotional offers (with consent)
Improve our service quality and customer experience

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data is stored securely and accessed only by authorized personnel.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Our technicians for service delivery purposes
Payment processors for transaction completion
Legal authorities when required by law

Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Phone: +91 88827 10542
Email: info@a1servicecentre.com